Customized Solutions for Diverse Needs
Customized Solutions for Diverse Needs
1. Transforming a major Boston area College’s On-Campus Print Center
Challenge
A major Boston area College sought to achieve three key goals for its on-campus digital print center:
- Enhance print quality to meet the university’s high standards.
- Expand service offerings to better support faculty, staff, and student organizations.
- Reduce operational costs without compromising efficiency.
Solution
When Collegiate Press took over management of the print center, we implemented targeted improvements to address Boston College’s objectives:
Technology Upgrades
Installed state-of-the-art black-and-white and color production print systems.
Workflow Automation
Created a fully digitized workflow to streamline operations and improve turnaround times.
Customized Web-to-Print Portal
Developed a user-friendly, branded online portal, allowing faculty and staff to order materials while maintaining university branding guidelines.
Results
With these enhancements, Collegiate Press transformed the print center from a basic copy shop into a comprehensive print solutions provider capable of handling diverse requests, including:
- Last-minute banners
- Collateral materials
- Promotional items for student organizations
Operational & Cost Benefits
Reduced Financial Risk
Collegiate Press assumed business risks previously managed by the university, overseeing staffing, equipment, and inventory costs.
Significant Cost Savings
Achieved through greater efficiency and negotiated contract pricing.
Improved Service Reliability
Upgraded production systems and automated processes enhanced print quality and dependability.
Today, the print center effectively serves a broader campus audience, delivering higher-quality prints, expanded services, and lower costs—all while ensuring a seamless user experience.
2. Redefining Campus Mail and Package for a well known Arts and Communications College
Challenge
- 30% increase in resident students
- 15% annual growth in incoming student package volume
- Limited space to accommodate rising demand
- Unreliable package tracking software—especially during peak onboarding periods
- Declining demand for traditional student mailboxes, which occupied valuable space
Solution
Collegiate Press worked with the College to develop a modernized, more efficient mail and package delivery system, implementing:
Intelligent Lockers & High-Density Mail System
- Installed 500+ intelligent lockers for secure, self-service package pickup.
- Replaced traditional letter mailboxes with High-Density Mail—students receive scanned mail notifications and pick up their mail upon request.
New Software & Mobile Integration
- Upgraded package tracking software to work seamlessly with both lockers and mail services.
- Introduced a mobile app and email notifications, providing real-time updates and a single dashboard for students.
- Lockers enabled 24/7 package retrieval, reducing reliance on Mail Services staff.
Enhanced Onboarding Strategy
- Developed pre-move-in communication encouraging students to ship packages early for staging and delivery upon arrival.
- Coordinated direct-to-room delivery for select packages, streamlining the move-in process.
Results
- 20-30% faster processing times for incoming and outgoing mail
- Improved tracking and transparency, allowing students to monitor mail and packages in real time
- Significant ROI—both financially and in student satisfaction
- Optimized mailroom operations, enhancing the overall campus experience
With these strategic upgrades, the College has transformed its mail and package delivery process, creating a seamless, efficient, and student-friendly system that meets the demands of a growing campus.
3. Optimizing School District Printing Costs and Total Cost of Ownership (TCO)
Challenge
A school district sought to standardize printing operations and reduce time spent by educators and staff on print-related tasks. Key issues included:
- Widespread use of desktop printers across multiple locations.
- High demand for technology support, straining IT resources.
- Limited administrative control and visibility over printing costs.
- Educators spending excessive time on printing instead of teaching.
Solution
Collegiate Press implemented a Centralized Staffed Print Center and strategically replaced 95 inefficient, cartridge-based printers with 34 cost-effective multi-function devices (MFDs).
Advanced Print Management Technology
- Implemented secure print authentication software, giving administrators better control and oversight of printing activity.
- Installed state-of-the-art black & white and color production print systems.
Production Print Systems for All Grade Levels
- Designed to meet the diverse printing needs of Pre-K through High School.
Reduced Demand on IT Staff
- Collegiate Press-managed staff handles first-tier troubleshooting and ensures classroom print jobs are ready.
- Works closely with the district’s IT team, following established policies and protocols.
Support for High-Quality Print Projects
- Provides offsite printing services for yearbooks, commencement programs, and other specialized materials.
- Professional staff assists administrators with project planning and execution.
Results
- Fully managed, district-wide print and mail operations—reducing administrative burden.
- Lower printing costs—Collegiate Press assumes all direct equipment and staffing expenses.
- Branded delivery service—distributes printed materials across the district efficiently.
- More time for educators to teach—eliminating the need for teachers to spend hours printing.
- Better cost control and transparency—the district now benefits from a predictable and optimized TCO.
By partnering with Collegiate Press, the school district has streamlined its printing processes, significantly lowered costs, and freed up valuable time for educators and administrators.